Delivery shipping policy

FREE NATIONWIDE SHIPPING FOR ORDERS OVER $100

Shipping Carrier

Our company is in partnership with some of the best shipping services like FedEx, USPS, UPS and DHL carrier. Therefore, you do not have to worry about the shipping at all. Moreover, some of the salient features of our delivery system include:

  • Standard Shipping

The standard shipping time is within 6 to 12 working days. The tracking number will be provided to you once the item is shipped to you (in about 3 working days.). The tracking number can be used to track the order after 24 hours of receiving the tracking number.

  • Expedited shipping (not applicable on all products) 

Fast track shipping option is available for an additional cost of $19.99 only. The item will be shipped to you within 3 to 6 business working days. However, make sure that a fast shipping option is available at checkout as this option is not available for all products.

Terms and Conditions

Shipment terms and conditions that you need to know include:-

  • tChermaja only accepts a valid street address in the US for delivery. We cannot ship to P.O Boxes, Military Post Office (APO) or Fleet Office (FRO). Our automated system doesn't allow this shipping as it requires a valid street address.
  • In order to avoid any delays, please keep a track of your order by using the tracking number that we provide. The company will not be responsible for the product once it has been delivered to you. We have an immaculate shipping record but at times the order is lost in transit. However, in this case, we will dispatch another product immediately.
  • For standed shipping (6 to 12 business working days) in case you fail to be at home on the scheduled delivery date, FedEx will attempt to deliver your package twice. After an unsuccessful attempt, you will have to pick your package at local FedEx. Failure to do so, the package will be sent back to us and we will not be held responsible for such cases.
  • The estimated time of delivery provided to you and any other calculation of days is based on 5 business working days (from Monday to Friday). Please note that holidays will not be counted as working days.
  • The order placed on non-working days will be processed on the first working day. Heavy weather may also cause a delay in your item shipment due date.

As of now we do not do shipping outside USA. Will update here once we do start.

HAPPY SHOPPING!!